
The Results |

We take great pride in the results we have achieved with our clients. We also
understand the value of our approach and the strategic advantage it provides our
clients. Therefore, we take great care to protect sensitive information about
our clients and the results they achieve. We have provided some basic impact
information in the successes presented here and some case studies.Results clients typically experience:
- 20 - 50 % reduction in actual execution of projects
- 30 - 60 % increase in productivity
- 50 - 200 % increase in project throughput
- Return on Investments ratio greater than 100:1
- Significant improvement in Quality of Life
- Stable and continuous process improvement

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The big guys
use it! |

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Confluence
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Financial Services Software Development company.
Confluence, which provides software solutions for the financial services
industry, consists of approximately 50 highly innovative people led by young
visionaries.Confluence undertook a TOC Multi-Project Management implementation in
the spring of 2001.
As a result Confluence now maintains a 95% on-time performance record with its TOC projects.
Many of its projects are completed well ahead of schedule.
Further, Confluence now is using statistical process control (SPC) to monitor the progress of its projects.
Yes, you've read correctly. Despite the fact that the software industry is notorious for late projects and rework, Confluence is using SPC, and not only to monitor its software development projects but also to keep its customers informed of that progress.
Confluence is even managing its customers more effectively, when those customers are involved in the company's development projects.
>>Click here to download Case study in pdf format.
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Synergis Technologies Group
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The Power of Creative Engineering and Multi-Project Management
Synergis is a group of nine companies. Because of the nine locations and the nature of the tool and die industry, theirs is a very complex environment. As in many industries, they are forced on a daily basis to make quick decisions on what must be done to keep the projects
moving, keep them on time.
Synergis has about 500 employees and is currently doing more than $60 million in sales per year. They concurrently
manage over 200 projects, with each project having over 150 tasks. The strategy of the company is to be a single source solution, being a global supplier, taking projects from concept to reality.
Prior to TOC and Critical Chain the Synergis project environment had:
- No strong project management system
- Low visibility of problems
- Clouded view of priorities
- Difficulty co-ordinating between facilities
- Late deliveries
- Local versus global focus
Some of the results seen at Synergis since implementing Critical Chain include:
- Global rather than local view of all projects
- Clear identification of bottlenecks in the system
- Ability to predict problems and issues ahead of time - avoiding fire-fighting with proactive behaviour
- Customers found new confidence in Synergis
Synergis now has a system capable of managing over 200 complex projects concurrently. Lead times are being slashed, and being capable of delivering jobs on time. The company has made these dreams a reality with TOC and Critical Chain.
>>Click here to download Case study in pdf format.

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Balfour Beatty
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Bringing Civil Engineering Projects in Early, On-Budget, and Within-Scope using Critical Chain
Balfour Beatty is one of the leading construction companies in the United Kingdom. Its core business is civil engineering projects - building, repairing, and maintaining roads and tunnels.
Traditionally, large projects such as the ones Balfour does would involve employing a number of different contractors. Often adversarial relationships would develop between the different contractors as each worked to
achieve its own individual goals and contract requirements.
Several years ago, the construction market began demanding a change in the way its projects were being managed. There was a shift toward contractors delivering an entire project - designing, building, financing, etc.
The Business Improvement Team was introduced to TOC-Project Management (Critical Chain) in 1995, and later that year introduced Critical Chain at a pilot site where a project was already underway.
In 1996 and 1997, Balfour Beatty implemented Critical Chain on three other project sites.
After having used Critical Chain successfully on several projects, Balfour Beatty has earned the reputation of producing projects early.
Click here to download Case study in pdf format.

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Quotes and results from TOC and Critical Chain Implementations: |
Bob Morrison, IS manager for Lord Corporation, "Job satisfaction is up and
stress levels are down."
The improvements were truly impressive and achieved very quickly. Of the first 9
projects, 6 finished on time and 3 were early. Bob Morrison also stated, "We
found an additional 60% capacity without hiring any additional people, we are
doing twice as many projects and finishing them on time." The high level of
responsiveness maintaining existent applications and providing short term IS
customer support continues to be excellent.Increased sales by 104% and
profitability by 109% in one year for a medium size lumber mill.
Turned a steel mill roll maker from a $500 000 loss to $1 200 000 profit in
18 months.
Increased the output of a Victorian furniture manufacturer by more than 100%
(and won a bet with the manufacturing VP who thought it couldn't be done).
Increased the output of a large fresh milk producer by 27% with no increase
in operating expense.
Increased the output of a furniture manufacturer by 40% through the
implementation of DBR scheduling.
Decreased the project duration on the refit of a large retail store ($190 000
per day in Throughput) by 30%, using Critical Chain.
Increased the output of a Fortune 500 automotive components manufacturer by
7500 units a day(40%) in less than 6 months.
Reduced lead time from 90 days to 3-15 days, increased inventory turns from
5.5 to 27.4 and increased manufacturing ROI from 91.2% to 139% for the chassis
product division of a $1.2 billion auto parts corporation.

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We could add a string of other examples. Modest most of the time, we'd
love to share our experience with you in person. We would be happy to supply
more detailed information on a personal level, as our clients prefer us to keep
information about them out of the public domain.
Don't delay. Contact us now and find out how
you can do the same in your world. |
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© 2002
Critical Chain Ltd, All rights reserved http://www.CriticalChain.co.uk 70 Croham Road, Croydon, CR2 7BD, London, United
Kingdom
Tel. 0845 053 7548
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